The restaurant industry continues its struggle with the labor crisis.
Good people come and good people go, but maybe we’re looking in the wrong place.
In this episode of the Restaurant Rockstars Podcast, I’m speaking with Chef D. Brandon Walker (better known as Chef D) creator and owner of growing Los Angeles concepts. Chef is uplifting the industry, his restaurants, and the underserved population by creating “Careers”, not just jobs.
Chef D’s M.O. is to hire and train the homeless, the formerly incarcerated, and those in need of a second chance. The Chef’s approach stands apart as it assumes no prior experience (although some do have it) and develops each person to learn and perform multiple roles throughout the business. Imagine cross-training where everyone shares duties and responsibilities, such as working the counter, cooking food, serving drinks, and washing dishes. The upside is not only creating a diverse and diversely talented workforce that can jump into almost any position, but shorter more productive workdays and universal equally shared gratuities.
Listen as Chef D tells us:
- How to elevate and welcome all races and walks of life to the culinary world
- Training challenges, benefits, and opportunities
- The loyalty and longevity of staff
- Leading by Example and life skills taught
- “Clear Expectations”, evaluating performance and individual staff contribution
- The upside of universal shared tipping
Not to mention, how Chef D’s “Mar Vista Grab N Go” serves a locally sourced farm to table menu while his new “Art Room” concept elevates fast casual by blending a curated art gallery with beautiful dining spaces.
This episode is one of my most inspiring of the year. Don’t miss it.
Now Go Out There and Rock YOUR Restaurant!
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