Give this episode a listen. I’m talking about the perfect synergy between building your brand, fostering an unstoppable company culture AND, the power of both combined. I believe there’s one “Key” element to this magic formula. E M P O W E R M E N T! Train your people well, give them autonomy and THEN let them loose.
The restaurant business is difficult and getting harder every day. But its not just about survival, its about creating and sustaining a lasting legacy. Doing that means building a powerful brand, but more importantly staying relevant in a changing industry and changing world of fickle consumers. Take a listen to this episode, hear about some surprising statistics and I hope this inspires, motivates and re-energizes your entire team.
Inspiration and Opportunity are always around the next corner. Imagine you’re living in a foreign country and suddenly the lightbulb goes off. “I love this food, everyone loves this food… I could sell this anywhere”!In this episode, I’m speaking with Brian Goldberg of “Mr. Bing” who’d doing just that… delivering an appealing product he discovered in the far east, growing a business and seeing how far it can go.
Listen on as CHEF DAVID BURKE and I discuss formal education versus apprenticeship, opportunity and where to find it, key-learnings and practices in opening new concepts, maintaining consistency, menus and profitability, food critics, marketing and so many other inspiring topics!
Whether you see a significant expansion, need new equipment, want to hire a manager or key-staffer or just some money to get you over a temporary hump, you need to know about Kabbage. Listen as Victoria explains the simple application, lighting-fast approval, flexibility and ease of getting the cash your restaurant or hospitality operation needs.
These killer episodes got the most downloads and listens of any all year long. This tells us a lot about what you want more of in 2018! Happy Holidays and I wish you an EPIC year of business in 2018! Remember this is the year to work smarter not harder.
My expert today, Mr. Erik Shellenberger weaves his decades of restaurant experience, from the trenches to management with a rare expertise in social media, web design and S.E.O., online reviews and brand building. He’s going to cut the fluff and give us the basic foundations of success in all these areas. Listen to Erik freely share his knowledge and expertise and watch the needle move.
Listen to today’s episode and I’ll demonstrate how your restaurant can ring an extra $10K, $20K or even $40K in new cash up front and then benefit from your club member’s additional spending and loyalty each week.
One of the biggest challenges you face as an operator or manager is staffing and turnover. Its a tough labor market No Secret, but its all about your approach to finding great staff and keeping them.
The wrong approach is thinking “I need someone NOW.. I’ll just place an ad in the paper and hang a help-wanted sign on the door”. That’s just a recipe for disaster. More than likely you’ll find someone that’s a morale killer with bad habits there just for the paycheck. Today’s podcast gives you a better approach. Its all about finding, developing, recognizing and rewarding what I call your “A-Team”.
Use these nuggets of wisdom daily in your pre-shift meetings until they become routine conditioned behavior by your entire service team. Your staff will have more fun, team spirit will rise and more importantly your guests will tune in to what’s really special about your restaurant – A caring, personable staff that’s all about exemplary service.