Episode #213 Find New Opportunity as a Personal Chef

Covid-19 has turned all of us upside down, but it’s also been a huge opportunity. Many of you are trained chefs and culinarians. Possibly you’ve lost your cooking gig, or your hours have been reduced and you need a new opportunity. What to do? Listen to this episode of the Restaurant RockStars Podcast. I’m speaking with Chef Donna G, Founder of the Personal Chef Network.

Episode #212 Humble And Genuine Describe This Dynamic Entrepreneur

After all the blood, sweat and tears building a restaurant and brand; Covid hit and much like the rest of us, he was forced to shut down his restaurant. It made little sense to re-open during this crisis when margins pre-Covid were stretched to the thin limit. Preux & Proper has a bright future someday down the road, but for now as any dynamic entrepreneur would do, Joshua has re-invented himself and his business.

Episode #211 Contactless Ordering & Payment to Boost your Business!

In this episode of the Restaurant RockStars Podcast, I’m speaking with Robbert Bregman from TableDuck, a company that has figured out how your customers can order from you from anywhere safely via Messenger Apps like “FB Messenger” or “What’s App”? Lots of people communicate with their friends and family all the time using Messengers, so why not with your restaurant.

Paramount Customer Service Starts With Outstanding Employee Experiences

Episode #210 Paramount Customer Service Starts With Outstanding Employee Experiences

Imagine learning the secrets of success from some of the world’s most recognized and powerful brands and then applying them to your business. You can! In this episode of the Restaurant RockStars Podcast, I speak with Jill Raff of the Jill Raff Group. Jill brands herself as a “Customer Experience Strategist” and we dive deep into the true meaning of hospitality and paramount customer service.

Episode #209 Our Cheese Was Moved, Now What?

In this episode of the Restaurant RockStars Podcast, I’m speaking with my good friend and fellow industry Pro, Jaime Oikle of Running Restaurants. Jaime had this idea to talk about what we can do now to not only survive, but put our business in the best position to really come out of this crisis and succeed big. Now’s the time to continue taking action. Now’s the time to strategize, plan, execute! Its all about the following simple systems to control your business and your future

Episode #208 The Latest Scoop on PPP, EIDL and Forgiveness

The Paycheck Protection Program has worked for some and not for others. In this episode of the Restaurant RockStars podcast, I’m speaking with Matthew Patrick, Principal of Patrick & Associates, a CPA firm specializing in the Paycheck Protection Program and Economic Injury Disaster Loans. We’re going to cover all the ins and outs of these programs, and most important how to maximize or get complete forgiveness for your PPP!

Episode #200 Making The Most Of Downtime During The Coronavirus Crisis – A Roundtable Discussion

This crisis is unprecedented and the worst disaster to ever hit our industry. The Stats are staggering: Hundreds of Billions of Dollars Lost, Millions and millions of our employees out of work and worst of all, complete uncertainty for the future. When will we be able to re-open our restaurants? Will there be a crush of business, or will it take time to get back to normal? No-one has the crystal ball. This episode is all about what you can do Now for your business while things are idle or slower than usual. A roundtable with Food Industry Professionals.

How to revive your restaurant after the Coronavirus Crisis

After the coronavirus crisis, we’ll see an unprecedented number of troubled restaurants. Even previously successful brands might find it difficult to reopen and get their customers back. It’s the moment of truth for every restaurant owner. Under the pressure of the crisis, people don’t have time anymore to procrastinate and have to make hard choices. Whether you’ve been looking for a way out for quite some time or you are determined to save your restaurant, you should take action because it’s now or never.

Episode #199 How To Protect Your Business During The Coronavirus Pandemic

This situation is unfathomable and it’s constantly shifting. Every minute, there’s new information, new challenges and lots of uncertainty. No one knows what will happen next or how long before its over. Now’s the time to take action… to think your business through. To protect yourself, your employees, your customers, your business. In this episode of the Restaurant RockStars Podcast, my friend and fellow industry colleague Jaime Oikle will lead us through a panel discussion focusing on what’s happening right now… loss of business, being forced to close either voluntarily or due to civic mandate, ideas on how to pivot your business, financing options, what your staff can do if hours are lost or they’re laid off and so much more.