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Tag Archives: guests

Episode #23 When Hospitality Goes Wrong – And I Wine!

Audio, Brand Building, Marketing, RR Podcast, Service, VideoBy TheaApril 19, 2016

A great dining experience pairs food with exemplary service & ambiance.  Some restaurants have great food, but the service falls short or maybe guests are treated to fine service, but the food is average. Rare is the restaurant that offers all three and if you own a restaurant, know that this is what your guests are seeking.  

When It Comes To Service – Details Matter

BlogBy TheaDecember 11, 2015

I often recommend that all restaurant owners eat in both their own establishments and a variety of other restaurants from time to time to notice details from a customer’s perspective.

 

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