I’m a huge believer that training your staff to provide Superior Customer Service is “Job 1” for any business, especially restaurants. In the thousands of details in running your restaurant, nothing will build your business faster, nor have a greater impact on your profit and bottom line. This is more important now during the pandemic than ever.
At the heart of your operation is of course your Point of Sale system. Interestingly, modern systems are now integrating other value-added applications such as Inventory control, payment processing, online ordering, etc… There are so many features, options and choices to look at, so with today’s episode, we’re not just bringing you another system, but an objective opinion from a software and POS expert who tells all from your perspective.