Episode #79 How To Deliver AMAZING Customer Experiences

The interaction and relationships your restaurant creates between your staff and your customer is job 1 every table, every time.  Listen to how your restaurant can apply this simple approach to daily pre-shift meetings and ultimately your restaurant’s culture of Hospitality.  Practice F.A.C.E.S. with every new face and you’ll create an unstoppable brand and lines out the door. 

Episode #60 Why and When You Should Close Your Restaurant

In this latest episode, my friend and industry PRO Jaime Oikle of www.runningrestaurants.com and I discuss why you should probably close your restaurant one or two days a week.  Unless you’re in Las Vegas or a major destination with constant traffic, you just might be losing money staying open on your slow nights.

Listen as we walk you through a simple daily Break-Even exercise which will show you exactly how much you need to ring in sales each and every day.  This quick listen is time well spent to really dial in your operation and most important save and boost your Profits!