At the heart of your operation is of course your Point of Sale system. Interestingly, modern systems are now integrating other value-added applications such as Inventory control, payment processing, online ordering, etc… There are so many features, options and choices to look at, so with today’s episode, we’re not just bringing you another system, but an objective opinion from a software and POS expert who tells all from your perspective.
I just bought a restaurant that uses the CAKE POS system. In this episode of the Restaurant RockStars Podcast, I’m speaking with Chip O’Connell, the Director of Customer Success for CAKE by Sysco. We’ll be talking about the ins and outs of the system, easy training with CAKE University, 24/7 support, online ordering and CAKE’s “Guest Manager” feature which increases guest counts. Folks, this is how to run a restaurant and how to increase restaurant sales.
Listen and watch as Chris Rumpf, President of FLYGHT, walks us through the dirty details of a typical credit card processing statement. He’ll show us what to look for, what to look out for and some of the hidden mysteries and costs of payment processing. I’m pretty sure after listening to this episode, you’re going want to take a closer look at your processor and ask some tough questions.