The Government has all but shut us down, and returning to days of normal is still out of sight for most of us. We’re scrambling for a new plan and that plan keeps shifting day by day. What to do next? In this episode of the Restaurant RockStars Podcast I speak with George Deeb of Restaurant Furniture Plus. George sent out a Covid-19 Survey to 30,000 restaurants and the results are telling.
In this episode of the Restaurant RockStars Podcast, Tony Smith the CEO and Co-Founder of Restaurant365 will show us an All-in-1 system for your restaurant that consolidates your Accounting, Inventory, Scheduling, Sales Reporting and Manager Logs, so you have all this info at a moments glance at your fingertips…
At the heart of your operation is of course your Point of Sale system. Interestingly, modern systems are now integrating other value-added applications such as Inventory control, payment processing, online ordering, etc… There are so many features, options and choices to look at, so with today’s episode, we’re not just bringing you another system, but an objective opinion from a software and POS expert who tells all from your perspective.
In this episode of the Restaurant RockStars Podcast, I’m speaking with Tasso Roumeliotis, the founder of NUMA, a virtual business answering service. Tasso shows us how this technology can represent your brand and be an extension of you and your management team, even if you’re not in the restaurant.
This crisis is unprecedented and the worst disaster to ever hit our industry. The Stats are staggering: Hundreds of Billions of Dollars Lost, Millions and millions of our employees out of work and worst of all, complete uncertainty for the future. When will we be able to re-open our restaurants? Will there be a crush of business, or will it take time to get back to normal? No-one has the crystal ball. This episode is all about what you can do Now for your business while things are idle or slower than usual. A roundtable with Food Industry Professionals.
This situation is unfathomable and it’s constantly shifting. Every minute, there’s new information, new challenges and lots of uncertainty. No one knows what will happen next or how long before its over. Now’s the time to take action… to think your business through. To protect yourself, your employees, your customers, your business. In this episode of the Restaurant RockStars Podcast, my friend and fellow industry colleague Jaime Oikle will lead us through a panel discussion focusing on what’s happening right now… loss of business, being forced to close either voluntarily or due to civic mandate, ideas on how to pivot your business, financing options, what your staff can do if hours are lost or they’re laid off and so much more.
This episode is all about customer Pet-Peeves. The most minute details affect the guest’s impressions of your operation and these impressions are lasting. They absolutely determine whether or not the guest returns. Take a listen to our discussion as we cover seventeen – that’s right 17 customer service pet peeves to banish forever in your restaurant.