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Tag Archives: restaurant teamwork

Episode #49 Is Hospitality A Lost Art?

Audio, Finances, Front Of House, RR Podcast, Service, Staff, SystemsBy TheaNovember 7, 2016

In this episode, I’m going to show you how your approach to hiring will make all the difference.  Once you have the right staff that truly care about the guest’s experience, consistent training will build your brand and ring your cash register. 

Episode #46 – Hiring the Wrong People with the Wrong Approach?

Audio, Front Of House, RR Podcast, Service, Staff, SystemsBy TheaOctober 21, 2016

Lots of restaurants hire in a pinch for the wrong reasons with the wrong approach.  I see want ads all the time for desperate restaurants seeking experienced people…

“Wanted Experienced Cook.. Experienced Server” – Why? Most of the time, these people usually don’t work out – No wonder turnover is so high in the restaurant business.

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