The “True” Meaning Of Hospitality
When I receive exemplary service in a restaurant, it’s not only unexpected, but absolutely astounding… Recent service went above and beyond any expectation I had for dinner this particular evening.
Affinity: The Secret Weapon
Affinity means having a feeling of belonging. In a restaurant setting, it means an intense loyalty because of this feeling of belonging.
Wouldn’t it be amazing to capture lightning in a bottle with all your customers?
Episode #13 – Get a free copy of my new book
To continually improve SALES STARS and ensure that it is results driven, cost-effective and easy to implement, I’d like your FEEDBACK.
Sales Stars Server Training – Double Your Profits
Roger explains how you can use your staff as your #1 marketing tool to maximize your profits. Servers who are trained to sell will double if not triple their sales and keep your customers coming back for more!
Episode #11 – Rock Your Finances
Our ROCK YOUR RESTAURANT Financial SYSTEM is here… Listen to Roger’s school of hard knocks journey to financial success as he teaches you how to increase profits, cut costs and run a more efficient restaurant.
Episode #10 – Light Up Your Restaurant
This week I share with you why taking a close look at the critical details of your operation and keeping on top of your competitors and industry trends will pay dividends in your operation.
Episode #9 – Is Your Restaurant Wildly Successful?
Is your restaurant wildly successful?… Your bank account is growing, you can take time off while the cash register keeps ringing and you can count on your team to WOW your guests and deliver amazing experiences?
Episode #7 – Are You Running a Restaurant or a BUSINESS?
Listen in as Roger riffs about running a profitable BUSINESS not just a restaurant! (3 min 13 sec)
Episode #4 – How to Cost Your Menu to Maximize your Profits
Listen to Episode #4 of The Riff as Roger discusses how to cost your menu in order to maximize your profits!
Train your staff to SELL not just serve
In the May issue of Restaurant Hospitality, Roger teaches you how to train your staff to SELL not just serve. There are superstar servers in just about every restaurant. You know who they are. They’re personable, attentive, love meeting the public and make great money for themselves and your business.