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Tag Archives: TripAdvisor

How to stop negative online reviews

Episode #220 How To Stop Negative Online Reviews

Audio, Brand Building, Interview, Marketing, RR Podcast, Systems, VideoBy TheaOctober 30, 2020

In this episode of the Restaurant RockStars Podcast, I’m speaking with Matt Selbie of www.opiniator.com. His system allows immediate customer feedback via mobile device. Your staff take appropriate action, recover the situation, satisfy the customer and retain their loyalty.

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