When I ran restaurants, I approached service from the customers point of view. That is at least twice a week, I was a customer in my own restaurant. Doing so gives you a really good understanding of what I call the “3 Most Important Attributes of any Successful Restaurant… Food, Service & Ambiance”.
“Run your restaurant like a business and a brand and remember there’s no finish line. Every day is a new day and a new beginning…and…put yourself in your guests’ shoes or put your ‘guest hat’ on and train your employees to see what the guest sees before the guest sees it.”
Hey There Rockstars…
My latest Riff is all about the importance of consistency provided by your restaurant service team whether in the dining room or bar, no matter your price point. Listen as I share a recent story of fantastic food overshadowed by inconsistent service.
Take a listen to this episode of RESTAURANT NINJAS:
“Roger fell into the restaurant business”
“SalesStars is a turnkey online program to train your front-of-the-house team!”
“Roger Beaudoin hires for his restaurants based on personality, approach and attitude.”
“Roger Beaudoin and I talk about the “Flash of Lightning” on today’s Restaurant Ninjas podcast!”
“Learn how to turn $100 into $1000 on today’s Restaurant Ninjas!”
Roger explains how you can use your staff as your #1 marketing tool to maximize your profits. Servers who are trained to sell will double if not triple their sales and keep your customers coming back for more!
Roger shares with you the power of making sure your restaurant is Kid Friendly. Why?Because kids often decide where the family eats out…Learn easily actionable ideas to make your restaurant the FUN place for families and a source of new profits for your operation.
Our ROCK YOUR RESTAURANT Financial SYSTEM is here… Listen to Roger’s school of hard knocks journey to financial success as he teaches you how to increase profits, cut costs and run a more efficient restaurant.
This week I share with you why taking a close look at the critical details of your operation and keeping on top of your competitors and industry trends will pay dividends in your operation.
Is your restaurant wildly successful?… Your bank account is growing, you can take time off while the cash register keeps ringing and you can count on your team to WOW your guests and deliver amazing experiences?
Listen in as Roger riffs about running a profitable BUSINESS not just a restaurant! (3 min 13 sec)