Episode #93 A Winning Strategy For Your Restaurant From Your Favorite Sports Team

Audio, Front Of House, RR Podcast, Service, Staff, Systems

Give today’s episode a listen… its short, but powerful.  Here, I present one of the most effective training exercises I know that’s proven to not only deliver amazing dining and service experiences, but to increase your restaurant sales.  When your entire team are conditioned with product and restaurant knowledge to educate, inform and entertain each and every customer, you will have an unstoppable competitive advantage.  

Episode #86 How To Crush Restaurant Marketing With Erik Shellenberger

Audio, Brand Building, Finances, Interview, Marketing, RR Podcast, Service, Staff, Systems

My expert today, Mr. Erik Shellenberger weaves his decades of restaurant experience, from the trenches to management with a rare expertise in social media, web design and S.E.O., online reviews and brand building.  He’s going to cut the fluff and give us the basic foundations of success in all these areas. Listen to Erik freely share his knowledge and expertise and watch the needle move.

Episode #84 The Secret To Getting + Keeping Great Restaurant Staff

Audio, Front Of House, Interview, Marketing, RR Podcast, Service, Staff, Systems

One of the biggest challenges you face as an operator or manager is staffing and turnover.  Its a tough labor market No Secret, but its all about your approach to finding great staff and keeping them.  

The wrong approach is thinking “I need someone NOW.. I’ll just place an ad in the paper and hang a help-wanted sign on the door”.  That’s just a recipe for disaster.  More than likely you’ll find someone that’s a morale killer with bad habits there just for the paycheck.  Today’s podcast gives you a better approach.  Its all about finding, developing, recognizing and rewarding what I call your “A-Team”.