Episode #181 Turn-Key Social Media Marketing for your Restaurant

Audio, Brand Building, Interview, Marketing, RR Podcast, Systems, Video

Today, I’m speaking with Mark Laux from OrderUp Social. He’s going to show us what’s really important, how to cut through the online clutter and make a powerful marketing impact. This topic is one of the most important details in your restaurant. Don’t leave your online presence to chance. Listen on to this episode of the Restaurant RockStars Podcast as Mark walks us through a fully turn-key automated system solution if you can’t be your own social media expert.

Episode #180 Near Failure to Tremendous Success with Michelin-Rated Restaurateur Joshua Kopel

Audio, Brand Building, Interview, Marketing, RR Podcast, Systems, Video

From a humble start in seedy Hollywood, listen as Joshua takes us on a restaurateur’s journey of pivots, near-failure and ultimate success. We’ll cover it all. His Michelin-Star rated restaurant “Preux & Proper” heads the list of Josh’s other concepts “South City Fried Chicken” and Five O Four Hollywood.

Episode #179 A Powerful New Profit Center For Your Restaurant

Audio, Brand Building, Interview, Marketing, RR Podcast, Systems, Video

It’s amazing what Tech can do for your operation. Listen on as we talk about all the pain points that used to come standard with online ordering and how all this has changed. If you have been holding out on using technology in your operation, decide for yourself if this might be your solution on how to gain new sources of profit. This is how to increase restaurant sales and find yourself a new profit center.

Flower Child Restaurant

Episode #178 Hot New Brand “Flower Child” Dishes On Super Fast Growth

Audio, Brand Building, Interview, Marketing, RR Podcast, Systems, Video

Tune in to this episode of the Restaurant RockStars Podcast. I’m speaking with Anita Walker, the V.P. of Marketing for Fox Restaurant Group. Their hot brand “Flower Child” continues to open new locations. There are so many key-learnings and restaurant marketing ideas in this episode folks, you’ve got to give a listen. This is how to open a restaurant, how to run a restaurant and how to increase restaurant business.

Fun & Games Make The Cash Register Ring

Blog, Guest Post

Every day before your doors open for business, gather your team for a motivational huddle and go beyond the typical tasting of the night’s specials. Discuss exceeding guest expectations and a strategy for the service to come. One of my most effective exercises was actually based on a popular game that everyone has played – BINGO!  Much like the real thing my version of the game is easy to execute in your restaurant. Here’s the idea…

There Go the Prime Costs!

Blog, Guest Post

I work with many restaurants and collaborate with other professionals across the hospitality industry. One thing I continually see and hear about are the sheer numbers of operators not taking regular inventory or closely analyzing food, beverage and labor costs. It doesn’t seem to matter if the restaurant is just starting out or has been around for years, the trend is evident. This is crazy! It’s like feeding hundred dollar bills into your shredder several times per week.

If You Build It, Will They Come?

Blog

Whether you’re new to this business or a seasoned operator please read on. When you start a business of any significance, you pour your heart, your passion, your dreams and your hard-fought sweat into your venture everyday because your present, your future, your kids futures, literally everything is on the line. So this is why I am surprised with the all too common belief that “If you build it…”.

Episode #79 How To Deliver AMAZING Customer Experiences

Audio, Brand Building, Front Of House, Marketing, RR Podcast, Service, Staff, Systems

The interaction and relationships your restaurant creates between your staff and your customer is job 1 every table, every time.  Listen to how your restaurant can apply this simple approach to daily pre-shift meetings and ultimately your restaurant’s culture of Hospitality.  Practice F.A.C.E.S. with every new face and you’ll create an unstoppable brand and lines out the door.